TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using NezuAI ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and NezuAI ("we," "us," or "our") governing your use of the Service.

2. Definitions

• "Service" refers to the NezuAI platform, including all features, applications, and content offered through our website and applications.

• "User" or "you" refers to any individual or entity that accesses or uses the Service.

• "Account" refers to your registered account on the Service.

• "Content" refers to any text, data, information, files, images, or other materials uploaded, submitted, or created through the Service.

• "User Content" refers to Content that you create, upload, or submit to the Service.

• "Workspace" refers to a virtual environment within the Service where you create and organize conversation nodes.

• "Node" refers to an individual AI conversation unit within a Workspace.

• "AI Output" refers to any content, responses, or materials generated by artificial intelligence models through the Service.

  
  

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 13 years of age to use the Service. If you are under 18 years of age, you must have your parent or legal guardian's permission to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.

3.2 Account Creation

To access certain features of the Service, you must create an Account. When creating an Account, you agree to:

• Provide accurate, current, and complete information

• Maintain and promptly update your Account information

• Maintain the security and confidentiality of your login credentials

• Accept responsibility for all activities that occur under your Account

• Notify us immediately of any unauthorized use of your Account

  
  

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials. NezuAI will not be liable for any loss or damage arising from your failure to protect your Account information.

4. Description of Service

NezuAI is an AI-powered conversational graph workspace that enables users to:

• Create and connect multiple AI conversation nodes on an infinite canvas

• Build custom workflows and reasoning chains

• Access multiple AI models through a unified interface

• Visualize conversations as interactive node graphs

• Share workspaces and collaborate with others

The Service may include free and paid subscription tiers with varying features and usage limits.

5. User Content and Ownership

5.1 Your Ownership

You retain all ownership rights to the User Content you create, upload, or submit to the Service. NezuAI does not claim ownership of your User Content.

5.2 License to NezuAI

By submitting User Content to the Service, you grant NezuAI a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or Account, except for:

• Content shared with other users (which may persist in their workspaces)

• Anonymized and aggregated data used for service improvement

• Backups maintained for a reasonable period

  
  

5.3 Responsibility for Content

You are solely responsible for your User Content and represent that:

• You own or have the necessary rights to use and share the Content

• Your Content does not violate any third-party rights

• Your Content complies with these Terms and all applicable laws

  
  

5.4 Content Removal

We reserve the right to remove any User Content that violates these Terms, without prior notice.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities

You agree NOT to:

Harmful Content

• Upload, transmit, or generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable

• Create or distribute content that promotes violence, discrimination, or hatred

• Upload content containing malware, viruses, or harmful code

• Generate or distribute child sexual abuse material (CSAM) or any content sexualizing minors

Security Violations

• Attempt to gain unauthorized access to the Service or other users' accounts

• Interfere with or disrupt the Service or servers/networks connected to the Service

• Circumvent, disable, or interfere with security features of the Service

• Use the Service to attack or harm other systems or networks

Abuse of Service

• Use the Service to send spam, unsolicited messages, or promotional content

• Use automated means (bots, scrapers) to access the Service without permission

• Reverse engineer, decompile, or attempt to extract source code from the Service

• Resell, sublicense, or provide the Service to third parties without authorization

• Exceed rate limits or usage quotas through technical manipulation

Misuse of AI

• Use AI features to generate content that violates laws or third-party rights

• Attempt to extract training data from AI models

• Use AI outputs for illegal purposes or to harm others

• Misrepresent AI-generated content as human-created in contexts where disclosure is required

Intellectual Property

• Infringe upon any patent, trademark, copyright, or other proprietary rights

• Remove, alter, or obscure any proprietary notices from the Service

  
  

7. AI Services and Third-Party Models

7.1 AI-Generated Content

The Service utilizes artificial intelligence models from various providers (including but not limited to OpenAI, Anthropic, and Google) to generate content in response to your inputs.​

7.2 No Guarantees on AI Output

You acknowledge and agree that:

• AI Outputs may contain errors, inaccuracies, or inappropriate content

• AI Outputs should not be relied upon as professional, legal, medical, financial, or other specialized advice

• AI Outputs may not be unique and similar outputs may be generated for other users

• NezuAI does not guarantee the accuracy, completeness, or reliability of any AI Output

  
  

7.3 Your Responsibility

You are solely responsible for:

• Reviewing and verifying all AI Outputs before use

• Ensuring AI Outputs are appropriate for your intended purpose

• Compliance with any applicable laws or regulations regarding AI-generated content

• Any decisions or actions taken based on AI Outputs

  
  

7.4 Third-Party Terms

Your use of AI features may also be subject to the terms and policies of third-party AI providers. By using these features, you agree to comply with all applicable third-party terms.​

8. Subscription and Payment Terms

8.1 Subscription Plans

The Service may offer various subscription plans with different features, usage limits, and pricing. Current pricing and plan details are available on our website.​

8.2 Billing

• Subscription fees are billed in advance on a monthly or annual basis

• All payments are processed through our third-party payment processor (Stripe)

• You authorize us to charge your payment method for all fees due

  
  

8.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your Account settings.

8.4 Price Changes

We may change subscription prices upon 30 days' notice. Price changes will take effect at the start of your next billing period after the notice.​

8.5 Refunds

• Monthly subscriptions: No refunds for partial months

• Annual subscriptions: Pro-rated refunds may be provided within the first 14 days of purchase

• All refund requests should be submitted to our support team

  
  

8.6 Taxes

You are responsible for all applicable taxes. Prices displayed may not include taxes, which will be added where required by law.

8.7 Failed Payments

If payment fails, we may suspend or terminate your access to paid features. We will attempt to notify you before taking such action.

9. Intellectual Property

9.1 NezuAI Ownership

The Service, including its original content, features, functionality, software, design, and branding, is owned by NezuAI and protected by copyright, trademark, and other intellectual property laws.

9.2 Trademarks

"NezuAI" and our logos are trademarks of NezuAI. You may not use these marks without our prior written permission.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation to you.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.

11. Disclaimers and Warranties

11.1 "As Is" Service

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

11.2 No Warranty

NezuAI does not warrant that:

• The Service will be uninterrupted, secure, or error-free

• Results obtained from the Service will be accurate or reliable

• The quality of the Service will meet your expectations

• Any errors in the Service will be corrected

  
  

11.3 Third-Party Services

We are not responsible for the availability, accuracy, or content of any third-party services integrated with or accessed through the Service.

12. Limitation of Liability

12.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NEZUAI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service

• Any conduct or content of any third party on the Service

• Any content obtained from the Service

• Unauthorized access, use, or alteration of your transmissions or content

  
  

12.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEZUAI'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO NEZUAI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

12.3 Basis of the Bargain

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US.

13. Indemnification

You agree to defend, indemnify, and hold harmless NezuAI and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

• Your use of the Service

• Your violation of these Terms

• Your violation of any third-party rights

• Your User Content

• Your negligent or wrongful conduct

  
  

14. Binding Arbitration and Class Action Waiver

14.1 Agreement to Arbitrate

You and NezuAI agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for infringement or misuse of intellectual property rights.

14.2 Arbitration Rules

Arbitration will be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will take place in the State of California, unless you and NezuAI agree otherwise. The arbitrator's decision will be final and binding.

14.3 Class Action Waiver

YOU AND NEZUAI AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims.

14.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to matthewlaznicka@gmail.com within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.

14.5 Small Claims Exception

Either party may bring qualifying claims in small claims court.

15. Termination

15.1 Termination by You

You may terminate your Account at any time by contacting us or using the Account deletion feature in your settings. Upon termination, your right to use the Service will immediately cease.

15.2 Termination by NezuAI

We may suspend or terminate your Account and access to the Service at any time, with or without cause, with or without notice, including if we believe you have violated these Terms.

15.3 Effect of Termination

Upon termination:

• Your license to use the Service terminates immediately

• You must cease all use of the Service

• We may delete your Account and User Content

• Provisions that by their nature should survive termination will survive (including ownership, warranty disclaimers, indemnification, and limitations of liability)

  
  

15.4 Data Retention

Following termination, we may retain certain data as required by law or for legitimate business purposes.

16. Changes to Terms

16.1 Modifications

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

• Posting a notice on the Service

• Sending an email to the address associated with your Account

• Updating the "Last Updated" date at the top of these Terms

  
  

16.2 Acceptance of Changes

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.​

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements incorporated by reference, constitute the entire agreement between you and NezuAI regarding the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

17.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

17.6 Force Majeure

NezuAI shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: matthewlaznicka@gmail.com

For support inquiries: matthewlaznicka@gmail.com

By using NezuAI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.